MANILA, Philippines - What's one of the Pinoy's Favorite canned ulam? Corned beef! May it be paired with rice or bread, this delicous canned food is Pinoy's to go ulam. But what if you found something "extra"?
[PHOTOS] : Paper-like Substance With Foul Odor Found In Corned Beef, Century Pacific Food Releases Statement
Jul 24, 2015 at 12:59 PM
Posted by : Pinoy Secret Writer
Filed Under : Food & Restaurants
A concerned citizen named Cristel Lambuhon posted photos on her Facebook timeline wherein her neighbor found a paper-like substance that had a foul smell on her corned beef. The said post was posted last July 18.
"Paano nangyari to... Sa manufucturer ng argentina pano po ito nangyari... This photo was taken last july 16 2015 binili ng kapitbahay nmn sa tindahan pag open nya yan ang nakita nila, buti hindi pa nila nakakain.... May something na parang papel na nahalo at may ibang amoy... Kaya mga kababayan mag ingat din tayo sa pagkain ng canned goods... May pangalan na yan ha pero bakit may ganyang serbisyo sila.... Pls share...."
With that, Century Pacific Food, Inc., the manufacturer of Argentina, contacted the said author of the post but was not able to receive any response. Instead, they release an official statement through The Dailypedia.
"Thank you for taking interest in the issue that (sic) also of serious concern to us. We have tried to contact Ms. Cristel Lambuhon by sending her messages to give us more information but she has not responded since Monday. The following is our official statement regarding the July 18 FB posting of Ms. Cristel Tanogbanua Lambuhon.
The health and safety of our consumers are most important to us.
That is why, when we received a customer complaint via our official Facebook Page on July 17th, we took immediate action to investigate the matter.
The customer posted photos along with her complaint, stating that one of our products contains a foreign object. We take customer complaints very seriously. Rest assured that all of our products go through strict and rigorous procedures and quality control measures.
We have been doing our best to reach out to the complainant, but have yet to receive any response. We need more detailed information such as product code, date and place of purchase to complete our thorough investigation. We are encouraging her to communicate with us via any one of the different ways we have tried to contact her.
Should you have more questions, please drop us a message through our customer hotline telephone number (02)6371033 or email [email protected]
Very truly yours,
ARGENTINA CORNED BEEF
CENTURY PACIFIC FOOD, INC."
We all know that this kind of post may give a bad reputation to the company and with that, we always contact the manufacturer and inform them of the said matter in order for them to give their side.
We at Pinoy Secret Files not just aim to give public awareness but transparency to both parties as well.